Question 1

How quickly can I launch a campaign?

Accepted Answer

You can post an activation in under two minutes. Once published, your listing reaches matched ambassadors instantly and applications typically start arriving within hours.

Question 2

How much does Promo cost for brands?

Accepted Answer

Plans start at $29/month with scheduling, GPS check-ins, invoicing, and full marketplace access. For talent sourcing only, marketplace plans start at $10/post with no subscription required.

Question 3

How does GPS check-in work?

Accepted Answer

Ambassadors check in and out of shifts from their phone. Promo verifies their GPS location against the activation address so you can confirm attendance, arrival times, and shift duration from your dashboard in real time.

Question 4

Can Promo handle payroll and 1099s?

Accepted Answer

Yes. Invoices generate automatically from completed shifts. Promo integrates with XTRM for payroll and 1099 processing, or you can connect your own payment provider at no additional cost.

Question 5

How many ambassadors are in the network?

Accepted Answer

Promo has 450K+ verified ambassadors across North America, matched by location, brand fit, and product experience — ready for product sampling, in-store demos, street teams, and experiential activations.

Question 6

Can I reuse ambassadors across campaigns?

Accepted Answer

Yes. Every ambassador you work with is saved to your private roster. You can search, filter, and rehire top performers for future campaigns without starting from scratch.

Question 7

Does Promo support white-label branding?

Accepted Answer

Yes. The Unlimited plan includes white-label branding, so your brand identity appears throughout the ambassador-facing experience — ideal for large-scale activations and enterprise campaigns.