Question 1

How quickly can I start hiring?

Accepted Answer

You can create an account, post your first activation, and start receiving applications within the hour. There's no onboarding call required — just sign up and go.

Question 2

How much does Promo cost?

Accepted Answer

Promo plans start at $29/month. All plans include scheduling, GPS check-ins, invoicing, and marketplace access. No per-booking fees or hidden charges.

Question 3

How does GPS check-in work?

Accepted Answer

Ambassadors check in and out of shifts from their phone. Their location is verified via GPS so you can confirm they arrived on-site. You see real-time check-in status, arrival times, and shift duration on your dashboard.

Question 4

Can I manage payroll and 1099s on Promo?

Accepted Answer

Yes. Promo integrates with XTRM for payroll and 1099 processing out of the box. If you already have your own payroll provider, we can integrate it directly into the platform at no extra cost.

Question 5

How many ambassadors are in the network?

Accepted Answer

Promo has 450K+ verified brand ambassadors across North America, covering major cities and markets for event staffing and promotional campaigns.

Question 6

Can I bring my existing roster?

Accepted Answer

Yes. You can invite ambassadors you already work with, and we offer free migration support to help you import your existing roster and data.

Question 7

Does Promo have a white-label option?

Accepted Answer

Yes. The Unlimited plan includes white-label branding so your agency's logo, colors, and domain appear on the ambassador-facing experience.